RICS (Royal Institution of Chartered Surveyors) members are the professionals of the property world.
They are trained to give you clear, impartial and expert advice in your interest.
Qualified members are not only trained and experienced; their standards are constantly refreshed through Continued Professional Development (CPD) and a strict code of conduct.
Members are required to carry professional indemnity insurance, which protects the client’s position in the unlikely event of professional negligence. They also have a complaint handling procedure, with problems being resolved independently if the firm in questions fails to sort things out.
Meanwhile there are rules to ensure money held on behalf of clients is done so safely and securely: this includes rent, deposits, service charges and insurance premium money.
Firms that are regulated by RICS are easy to identify because they say so on their letterhead and other communication materials, while they can also be recognised by the letters AssocRICS, MRICS or FRICS after their name.