About Us

Get to know Sidedoor

Sidedoor was founded by Charles Thackray in 2017, who has worked in the property market for over 15 years.

Both as a homeowner and a property developer he grew frustrated with the process of finding chartered surveyors at the right location, price and time, so he decided to do something about it.

He came up with the idea of connecting homebuyers with market leading local RICS surveyors who are reviewed by fellow customers, to ensure those who deliver a strong service and product, succeed.

Buying a property is an emotional and stressful process and the current time-consuming nature of finding a suitable surveyor, doesn’t help. Sidedoor gives the homebuyer instant quotes for 3 types of surveys and works only with market leading surveyors who have the capability to be able to have a quick turnaround. Speed, availability, quality and price are the keys to a good survey.

Sidedoor works with many property technology & services companies as well as Estate agents and Conveyancing firms to help protect homebuyers when buying a house.

By making things easier, Charles also hopes to increase the number of homebuyers that take out a survey. As it stands, the complex nature of finding a surveyor not only makes the process harder and more stressful than it needs to be, it puts off some homebuyers from undertaking one altogether. Currently, 75% of residential property transactions don’t involve a home survey and even though, on average a £5,750 is spent on unexpected repair bills that could have been avoided with a survey (Research from ComRes, on behalf of RICS).

Sidedoor is a member of both the RICS Tech Affiliate Program and the UK Proptech Association.

Our Team

Charles has worked in property development much of his career. After setting up a property development firm in Harrogate, North Yorkshire over 15 years ago, he first encountered problems with finding the right surveyor, as he ended up calling one firm after another. When developing properties in London he had the same issue, only magnified because of the numbers. With this in mind, he wanted to change things for homebuyers but especially first-time buyers.

Charles Thackray

Founder & CEO

Oliver started his career in property in 2017 where he worked as an office manager in an estate agency in the Balearic Island of Ibiza. After a year abroad, he moved to London in early 2019 where he began working for Sidedoor. London and Sidedoor opened up the opportunity to expand his knowledge, diversify his skills and fully pursue a long-term career in the property industry.
Oliver focusses on the day to day operations of Sidedoor as well as managing the accounts of multiple b2b partners.

Oliver Gould

Operations Executive

Maulik has worked with a number of startups in a product development capacity. From 2013 to 2015 he was founding CTO of Landbay, a mortgage lender and investment platform now backed by Zoopla.

Other names on his CV include property investment company Brickowner, luxury e-commerce portal AtMayfair, as well as big names like Microsoft, the BBC and the Wall Street Journal.

Maulik Sailor


Adido are a leading web design & development agency based in the UK. Since 2003 we’ve helped start ups, global businesses and Councils in the UK solve their digital challenges by building bespoke systems built on secure & speedy technology. We’ve been working with Sidedoor as their technology partner since 2018 to help meet the evolving needs of the business and the property market.